Privacy Policy

1. Introduction

Mirro Solutions ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mirrosolutions.com (the "Site") or engage with our services.

By accessing or using our Site and services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Site immediately.

2. Information We Collect

2.1 Information You Provide Directly

• Full name
• Email address
• Phone number
• Website URL (for audit purposes)
• Business name and industry
• Any other information you voluntarily submit through forms, emails, or phone calls

2.2 Information Collected Automatically

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookies, pixel tags, and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third-party platforms, including Meta (Facebook/Instagram) when you interact with our advertisements or lead forms, and analytics providers such as Google Analytics and Vercel Analytics.

3. How We Use Your Information

• To provide, maintain, and improve our services, including delivering your free website audit
• To communicate with you about our services, respond to inquiries, and provide customer support
• To send you marketing communications (only with your consent; you may opt out at any time)
• To analyze usage patterns and improve our Site, services, and advertising effectiveness
• To comply with legal obligations and enforce our Terms of Service
• To detect, prevent, and address fraud, security issues, or technical problems

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific context: (a) your consent, (b) the performance of a contract, (c) compliance with a legal obligation, or (d) our legitimate business interests, provided they do not override your rights.

5. Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

• Service providers: Trusted third parties that help us operate our business, bound by confidentiality obligations
• Advertising partners: Meta (Facebook/Instagram) for ad targeting and measurement
• Legal requirements: When required by law, regulation, legal process, or governmental request
• Business transfers: In connection with a merger, acquisition, or sale of assets
• With your consent: When you explicitly authorize us to share your information

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze traffic, and serve targeted advertisements.

• Essential cookies: Required for Site functionality
• Analytics cookies: Help us understand how visitors interact with our Site
• Advertising cookies: Used to deliver relevant ads and measure campaign effectiveness

You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy. Lead form data is retained for up to 24 months unless you request deletion sooner.

8. Data Security

We implement industry-standard technical and organizational measures to protect your personal information, including encryption in transit (TLS/SSL), secure hosting infrastructure, and access controls. However, no method of electronic transmission or storage is 100% secure.

9. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications at any time
• Portability: Request your data in a structured, machine-readable format

To exercise any of these rights, contact us at hello@mirrosolutions.com. We will respond within 30 days.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the CCPA, including the right to know what personal information we collect, the right to delete your data, and the right to opt out of the sale of personal information. We do not sell personal information.

11. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

14. Contact Us

If you have questions about this Privacy Policy, contact us at: